Tags
AT&T deceitful business practices, ATT, ATT bait and switch, cell phones, illegal business practices, internet service providors, unethical business practices
You don’t praise the arsonist for putting out their own fire, so I’m not going to thank AT&T for doing the minimum they possibly could have done to make Eliabeth Hawthorne stop smashing them on Twitter and Facebook. (3rd prson intentional, I’ll explain in a moment). Credit where credit is due, they did get it my billing fixed… ish, but the way it was done really pissed me off. If I wasn’t an influential author with powerful friends, they would have ignored me entirely.
You are AT&T’s personal pocketbook. They don’t care about you. They just don’t want you to bash them on social media if you’ve built a solid following. If you’re a no one, they don’t care at all. They lied to me, they lied to at least one other AT&T customer at sign up, and they will lie to you. Run away, chose any other provider, you will be better off. I’m probably shooting myself in the foot by saying this because AT&T will realize I’m a lost cause, but as soon as the contract they roped me into and didn’t honor is over, I’m not coming back. If you’re looking at purchasing any service from AT&T, I think you deserve to know you are going to be scammed and mistreated. Please read on.